Frequently Asked Questions

Everything you need to know about your BioTecNika experience.

What is the standard shipping time for my order?

Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location and customs processing.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

Yes, BioTecNika is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across our entire seasonal collection.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.